This week, we conducted interviews with both current co-op members at Vida Verde and people who have employed house cleaning services of any company.
We conducted the Vida Verde interviews in two sessions. For the first session, Tais interviewed several cleaners. After these interviews, we refined some of our interview questions for the next round. For this round of Vida Verde interviews, Emilie and Val interviewed two cleaners, as well as one co-op member who has been performing much of the coordinating and central communication duties of the co-op. Though we are still in the process of transcribing and processing the interviews, we are feeling more confident that the communications route is the right direction for our project, and that we are capable of designing and implementing tools that will help streamline and expedite the communications processes substantially.
Moving forward, Rachel wrote up some emails that we could potentially use to contact previous clients of Vida Verde. We are considering interviewing them to gain further insight into what areas of the co-op’s operations could be improved.
Additionally, Maya crafted a Facebook blast to start our search for potential interviewees who have employed house cleaning services. We have received several responses so far.