Now that our team has a testable prototype that allows freelancers to sign up, create a profile, communicate to clients, and organize their schedules/appointments/clients, we decided to conduct user testing this week. Micky and Lucia were able to contact 2-3 users to test our prototype as well as the Loconomics prototype and describe their user experiences. For both prototypes, they were specifically prompted to sign up as a freelancer and explore the features of the websites.
The user testings provided a lot of useful information for both prototypes and the users had much feedback about what they liked, disliked, or thought about the websites. For our team’s prototype, users pointed out specific points of the website that were confusing. This included definitions of key terms such as “booking” versus “appointment,” understanding the function of the inbox and clients tabs, and knowing what some of the fields were asking for when creating a profile. For the Loconomics prototype, the most notable observation was that users felt very overwhelmed by all the features and buttons it had. As one of the testers said, “There is a steep learning curve.” It took a while for users to navigate through everything on the site and become familiar with all the features. Despite some confusions, all the users were able to set up profiles and learn how to use functions of the websites. The comments can serve both Josh in improving the Loconomics platform and our team in constructing our prototype.
In addition to user testing, Kai constructed a version of our prototype that serves co-ops instead of freelancers. It allows co-ops to sign up and create a profile for their organization, which has some added fields and uses different language in some areas to accommodate for the change in target users. The website also has an added feature for clients to be able to choose which member of the co-op they want when booking a service.
Moving forward, we wish to modify our prototype using the feedback we got and gather more information from user testing. We could also start thinking about what we will be presenting to Josh about the feedback of this prototype.