As Birkan said, it was awesome to see the work everybody has done.
In January, we are going to continue our work with REV- and BIC. Please feel free to test our hotline 617-702-2395. Any comments are much appreciated!
You will find below our case study (and also our final presentation).
This project was born as a response to the deliberate legal exclusion of domestic workers from basic government oversight and protection. Building from the previously successful, New Day New Standard project by REV- in New York State, we hoped to use the principles of co-design to (1) simplify hotline navigation and (2) implement an additional SMS subscription service for more effective communication.
Case Study: http://bit.ly/caseclaro
Our presentation today: http://bit.ly/presentclaro